When will my order ship?
Please allow 2-5 business days (excluding weekends & holidays) for your order to be processed after placing your order. Your order will be shipped within 3-6 business days after being processed, excluding weekends and holidays. Please double check all items, shipping and billing details are correct before placing your order.
When will my order arrive?
Due to processing & delivery times from our warehouses and depending on the items in your order, please allow 8-11 business days (excluding weekends and holidays) from the day you placed your order for it to be delivered to the delivery address provided.
It says delivered but my order hasn't arrived?
Send an email to [email protected] with order details such as order number and tracking number. We will get to your case as soon as possible and if the order is confirmed lost, a refund will be issued.
What do I do if I ordered the wrong item?
Contact [email protected] with your order details such as order number and tracking number. If your order hasn't shipped, we will try our best to fix the issue. Once orders have shipped, we will not be able to do fix any errors to any orders. Please DOUBLE CHECK your order before placing. ALL SALES ARE FINAL.
Can I return an item?
Sorry love but all sales are final. Please double check your address, product you ordered and the quantity you ordered before placing your order(s). I do NOT take responsibility for any failed or wrongly placed orders. Contact [email protected] for more assistance if you would like a refund to be issued.